Hardware Specific Policy:
1. Contact us: support@wifirush.com to request an RMA
2. Once you receive a valid RMA #, package your item(s) in proper a shipping container and send the item(s) to:
You may return new, unopened hardware items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if you received an incorrect or defective item, except for orders under $50
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We offer a convenient try before buy service, We would like to have all our customers totally convinced before they make the purchase therefore all servers and virtual downloadable products are not returnable.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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WiFiRUSH
75 Clinton St.
Staten Island, NY 10304
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Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Also some other verifications may be required.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Dollar.